Thunderbolt 5000 Won't Pair via Bluetooth

If your Thunderbolt 5000 won't pair: 1) Hold the power button 10 seconds to reset. 2) Remove the device from your phone's Bluetooth list and re-scan. 3) Ensure firmware is updated via the Bolt Audio app. 4) Try pairing within 3 feet. If the issue persists, contact support with your serial number.