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If your PowerSurge battery pack won't charge devices: 1) Verify the USB-C cable supports data+power (not charge-only). 2) Try a different port -- Port 1 is PD 65W, Port 2 is 18W QC. 3) Check remain...

If your StormWatch Pro goes offline: 1) Check WiFi signal strength at the camera location (minimum -65 dBm). 2) Power cycle the camera by unplugging for 30 seconds. 3) Check for firmware updates in...

If your Thunderbolt 5000 won't pair: 1) Hold the power button 10 seconds to reset. 2) Remove the device from your phone's Bluetooth list and re-scan. 3) Ensure firmware is updated via the Bolt Audi...

All Bolt products include a 2-year limited warranty covering manufacturing defects. Warranty does not cover water damage (except StormWatch line, rated IP67), physical drops, or unauthorized modifi...

Standard shipping: 5-7 business days (free over $50). Express shipping: 2-3 business days ($12.99). Next-day available in select metro areas ($24.99). International shipping to 40+ countries, 10-15...

All Bolt products may be returned within 30 days of purchase for a full refund. Items must be in original packaging with proof of purchase. Opened electronics are subject to a 15% restocking fee. A...

The PowerSurge 20000mAh portable battery supports USB-C PD 65W fast charging. Charges a laptop in 1.5 hours. Dimensions: 6.2 x 3.1 x 0.9 inches. Weight: 12.8 oz. Includes USB-C to USB-C cable.

The StormWatch Pro is a weather-resistant outdoor camera. Mount using the included bracket, connect to your WiFi network, and download the Bolt Home app to complete setup. Supports 4K recording and...

The Thunderbolt 5000 is our flagship wireless speaker. Unbox, charge for 2 hours, and pair via Bluetooth 5.3. Range: 30 feet. Battery life: 18 hours.

This FAQ is a section in the General category of your help center knowledge base. We created this category and a few common sections to help you get started with your Help Center. The knowledge ba...